Privacy Policy

Effective Date: 01/07/2024

At myChelper, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using myChelper, you agree to the practices outlined in this policy.

1. Information We Collect

• Personal Data: We collect your name, email address, and physical address during account creation. Payment information is processed securely by Stripe and is not stored on our servers.
• Sensitive Data: We do not collect sensitive data. However, churches must confirm they share the same faith as outlined in our terms by checking a box during the church creation process.
• Children's Data: myChelper does not knowingly collect data from children under 18.

2. How We Collect Your Data

We collect data directly from you through forms you complete within the app, such as during account creation or church setup.

3. Why We Collect Your Data

• Account Creation and Management: To create and manage user and church accounts.
• App Functionality: To ensure the app operates as intended.
• Billing: To process payments securely through Stripe.

We do not currently use your data for analytics or marketing purposes. However, these features may be added in the future.

4. Consent for Data Collection

By using myChelper and providing your information, you consent to the collection and use of your data as described in this Privacy Policy.

5. Third-Party Services

• Data Sharing: We share data with Stripe for payment processing. Stripe has its own Privacy Policy that you should review.
• Future Analytics Tools: We may integrate analytics tools in the future to improve app performance, but no such tools are currently in use.
• International Data Transfers: If you reside outside the United States and add a church to myChelper, your data will be stored on servers located in the United States. By using myChelper, you consent to this transfer and storage of your data in the United States, which may have different data protection laws than your country of residence.

6. Data Retention

• We retain user data indefinitely.
• If an account is deleted, we may manually clean data on a case-by-case basis, but there is no automated process currently implemented.
• We do not currently offer a cancellation or deletion process through the app.

7. User Rights

Users have the following rights regarding their data:

• Access: You can request to view the personal data we have on file.
• Correction: You can request corrections to inaccurate data.
• Deletion: You may request your data be deleted, subject to applicable retention policies.
• Data Portability: You may request your data in a portable format.

To exercise these rights: Users can contact our support team at support@mychelper.com or use the app's user interface where available.

8. Opt-Out Policy

• Opting out of data collection is not possible if you wish to use core app features like adding churches.

9. Security Measures

• We implement basic security measures, including manual security audits.
• While we do not store sensitive data, we are committed to safeguarding the personal information we collect.

10. Contact Information

For questions or concerns about this Privacy Policy or to exercise your rights, please contact us at:

Email: care@mychelper.com

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." Continued use of the app constitutes your acceptance of any changes.